Two Way Communication Communication may be one-way, when no reply is wanted or expected. For example, a public notice stating ‘TURN OFF LIGHTS’ is a command or an order which does not demand a response. However, if people do not like the message, they may respond by writing rude words on it! Most communications are two-way, with some feedback, or ... Read More »
Direction of Communication Within the organization, the character / DOC varies according to whether it is going downwards, upwards or sideways. Sometimes the misuse of DOC can cause the failure of communication. Proper use o character of communication leads towards the effective communication. The DOC will be as under Vertically Downward Vertically Upward Horizontal/Sideways (*)The main uses of vertical downwards communication ... Read More »
Communication Channels There are the following communication channels using now-a-day Internal Communication Spoken Messages Face-to-Face Meetings. Presentations. Written Messages Reports. Photographs. Staff Bulletins or Magazines. Electronic Messages Telephones Personal computer (PC). Computer Software Local Area Networks Business Letters Contracts Answering queries Annual report and accounts Business forms Quotations Delivery notes Invoices Credit notes Statements of account Electronic Messages Mobile Phones ... Read More »
Failure of Communication There are a number of reasons for the failure of communication. The cause may be the fault of the following: The Sender The Receiver The Choice Of Channel The Sender Sometimes the sender is to blame. The message may not be clear and accurate or simple enough to be understood by the receiver. It may be so ... Read More »
Methods of Communication Effective communication skills are most essential now-a-days. Variety of methods of communication are used. Some are used mainly are Internal communication & External communication. further are discuss in them which are highly used as the method of communication. Internal Communication (Methods of Communication) Spoken Messages Advantages: Can provide instant feedback; opportunity for discussion. Disadvantages: Often costly to arrange ... Read More »
Communication Communication is simply a method of sending a message from one person or group of persons to another. It is of vital importance to a business because it involves all the persons and organizations connected with the business, employees, suppliers, customers, shareholders, students, creditors, debtors and a whole range of people outside like the journalists, television reporters, tax authorities, ... Read More »
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